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This site is run by a working journeyman electrician with 30 years in the trade. Send a message and it comes straight to me — I read everything, though it may take a few days to reply.
If you smell burning, see sparks, or think there's a fire risk — don't email. Shut off the breaker if you can do it safely, get out, and call 911 or a licensed electrician right now. This form is not monitored for emergencies.